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Delivery & Returns

General Enquiries: 

Please direct all enquiries to

Interested in making a purchase but don't live in the UK? Please email the above address and we will try our best to have the item shipped to you

UK Delivery

  • £3.95 UK Delivery
    • all products are handmade but some are made to order. Delivery will be approx 3-10 days
    • A few products take longer to make, and thus have longer delivery times. This will be made very clear in the product descriptions

Delivery T&C's

  • We currently only ship to the UK
  • Receive products directly from the small business that designed, created or made your item and support independent brands
  • Duties and taxes on packages between EU countries: custom duty is not applied on items sold within the EU (ie free)
  • Duties and taxes on packages from outside EU: for packages shipped from a non-EU country into an EU country (i.e the UK), custom duty and import VAT may apply on these items. (Disclaimer: this information does not constitute legal advice, and is for information purposes only)
    • Check product descriptions to see where designers/brands are based


  • We offer free UK returns on nearly all of our products - please check product descriptions to see if something in non-returnable
  • Please email us to request the refund and then kindly send the item within 14 days
  • We will email you with a free Hermes returns label. Simply print this off, sellotape over the original label/barcode and take to a post office
    • Make sure to save the receipt - if for some reason your items get lost in the post, we will not be able to issue a refund without this receipt
    • We will refund the full price of item/s (excluding the delivery charge)

    Additional Return Policies

    • Please send items back to our designers in the original packaging provided (including jewellery boxes and product tags) within 14 days
    • If you receive a faulty product, please let us know in an email. We will send a new one out to you free of charge